-
How do I find a product or information about a product?
You can find any of our products by using the site search. To utilize the search feature, enter one or more keywords using any combination of product brand name, product name or type of product. The search will return only products that match all your keywords. To find detail product information, select the desired product from your search or browsing results. The product page will display a view of the product and the product details including color and size options.
-
How do I add or remove items from my shopping cart?
To add an item to your shopping cart, go to the page view of the product you would like to add. Then choose a size and color option (if applicable), enter the quantity you would like and click "Add to Cart" to place the item in your shopping cart. Repeat for each unique size and color combination you'd like to order.
To remove an item from your cart, select one of the options to go to the "Shopping Cart".
From the shopping cart view, click the "Trash" icon next to each item you want removed.
To change the quantity of an item in the shopping cart, from the shopping cart view, enter the number you'd like in the quantity box or use the "-/+" indicators.
After viewing and/or updating your shopping cart, you can choose to "Checkout" or go back to any page. You can find any of our products by using the site search.
-
-
What Internet browser is best for viewing this site?
Your Site has been optimized for Microsoft™ Internet Explorer 8 or above, Mozilla Firefox 4.0+, Google Chrome and Apple™ Safari 2+. If you do not choose to use any of these recommended browsers, you may experience difficulty viewing some areas of our web site. To update your browser, please visit www.microsoft.com/ie, www.mozilla.com/firefox and/or www.apple.com/safari.
-
-
How can I report a problem with this site?
If you experience problems that are isolated to our site, please click here for an email form to send us specific details of the issue you are experiencing.
-
-
Can I use a gift certificate or credit card to help pay for my online order?
Yes, you can use a program issued gift certificate to pay for all or part of your order. The full value of the gift certificate will be applied to your order if your order total exceeds the value of the certificate. After entering your certificate number, you will be prompted for additional credit payment info.
We accept all major credit cards including Visa, MasterCard, AmEx and Discover
-
-
How long can I keep items in my shopping cart?
We can only hold items in your shopping cart for 30 days. If you don't redeem within this time frame, they will be removed from your shopping cart. Items in your shopping cart are not confirmed until you complete the checkout process and get a confirmation of your order.
-
-
Where can I see items I have added to my Favorites list?
You can bookmark and item as a favorite by clicking the heart icon next to it. If you'd like to revisit your favorites, click on the "My Favorites" link at the top of each page or at the bottom of each page.
-
-
I can't find an item I am looking for. Who can I contact?
Before you contact our Customer Care Team, please try our Merchandise Concierge. Our Merchandise Concierge service can help you determine if the product you would like is available. If available, our Merchandise Concierge will provide you with a quote and upon your approval, will order it on your behalf using your credit card payment.